Privacy Policy – Mynte & ViewMynte
Last updated: July 31, 2025, Effective Date: July 31, 2025
Welcome to Mynte (ViewMynte), a comprehensive crypto rewards platform that allows users to earn cryptocurrency through active digital activities such as listening to music streams, viewing educational crypto videos, completing tasks, playing games, and social media engagement. At ViewMynte, we are firmly dedicated to protecting your privacy and the security of your personal information.
This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or use our services, including our mobile application, website, and related features. By visiting or using any of our services, you agree to the terms of this Privacy Policy. If you do not agree to any term of this policy, please don't use our services.
1. Information We Collect
We may collect various types of information from or about you during the time you are using our services. This collection helps us deliver a personalized experience, process rewards correctly, and improve our platform over time. Types include:
A. Personal Information You Provided
In the process of registration, interaction with the application, or communication, you might offer personally identifiable data. We use this only for account management, support, and to tailor your experience.
Such data may include your full name, email address, and phone number so that we can create and secure your account and get in touch when needed. If you connect a wallet or use payment features, we may collect payment or wallet information such as your TON wallet address to process rewards and conversions. When you set up your profile, we may collect your profile picture or avatar, as well as your interests and preferences, so we can personalize content and recommendations. If you participate in referral programs, we may collect social media account information that you choose to link for referral features. This information helps us build and maintain your account, verify your identity, and enhance your experience to be customized. We do not use it for purposes beyond those described in this policy.
B. Automatically Collected Information
When you utilize ViewMynte, we automatically gather some information regarding your device, browsing habits, and usage. This helps us fix bugs, improve performance, and understand how features are used so we can make the app better for everyone.
We may collect the type of device and operating system you use so that we can optimize the app for your hardware. We may collect your IP address and browser type for security and to help us understand how users access our services. We collect your app version to ensure compatibility and to prioritize updates. We gather statistics of usage such as session duration, feature usage, and music listening patterns so we can improve the product and reward systems. If you enable location services, we may collect geolocation data where relevant to the features you use. We collect crash logs and performance information to diagnose and fix technical issues. When you use YouTube integration, we may collect YouTube video interaction data in accordance with our integration terms. We also collect task completion data and social engagement metrics to operate rewards and referral features fairly. We use cookies and other such technologies to improve functionality, analyze trends, and make our user experience more engaging. You can manage cookie preferences in your browser or device settings.
C. Blockchain and Wallet Data
As we integrate into the TON blockchain, we will be gathering data necessary to process rewards and display your balance and activity.
This may include public wallet addresses that you connect so we can credit rewards and show your balance. We may collect or display transaction history and token balances related to your use of ViewMynte. We may process data about smart contract interactions and mining and reward data so we can operate the reward system correctly. Please note that blockchain transactions are public, immutable, and pseudonymous. While ViewMynte does not directly control the transparency of the blockchain, we do ensure that your sensitive wallet information and private keys are secure and confidential. We never store your private keys or recovery phrases.
D. Music and Entertainment Data
When you use our music features, we may collect data that allows us to credit you for listening, recommend content, and improve the streaming experience.
This may include your music listening preferences so we can tailor recommendations. We may collect playlist data and favorites and playlists you create so the app works as you expect. When you use the embedded YouTube player, we may collect YouTube video interaction data in line with our integration terms. We may collect music search history and listening duration and patterns so we can credit listening time correctly and improve the service. We use this data only for the purposes described in this policy.
E. Task and Reward Data
For our task completion and reward system, we collect data needed to verify completion, calculate rewards, and prevent abuse. This ensures fair distribution of ViewCoin and MYNTE.
We collect task completion history so we can credit you correctly and resolve disputes. We analyze reward earning patterns and social engagement data to operate the platform fairly and to detect abuse. We collect referral information when you use referral features so we can attribute and pay referral rewards. We may collect hash rate mining data and card exchange participation data where those features are offered, so we can operate them properly and prevent manipulation. We do not use this data for purposes other than operating and improving our reward and task systems.
F. Communications and Support Interactions
When you contact our support team, participate in community forums, or give feedback, we may retain records of these communications for quality assurance, training, and legal compliance purposes. We use this only to help you and improve our support and services.
2. How We Use Your Information
We use the data collected only for the purposes described below. We do not use your information for unrelated marketing or to sell to third parties. The following describes our main uses:
A. To Deliver and Improve Our Services
We use your information to facilitate your use of the ViewMynte app and to process VMY earnings and Mynte conversions. We use wallet and token data to balance your wallet and token accounts and to display your rewards correctly. We track app performance and stability so we can fix issues and improve reliability. We use technical and usage data to troubleshoot technical issues and to provide music streaming services and enable YouTube video playback. We manage task completion and rewards using the data described in Section 1 so that you receive the correct credits and so we can operate the platform fairly.
B. To Personalize Your Experience
We use your data to customize content suggestions and to enhance the UI and user experience based on how users interact with the app. We recommend earning opportunities that are applicable to you and suggest music based on your preferences. We personalize task recommendations and optimize reward algorithms so the platform remains relevant and useful. We do not use your data for personalization in ways that are inconsistent with this policy.
C. To Communicate With You
We use your contact information to send informative updates, service alerts, and promotional alerts when you have agreed to receive them. We use it to answer your questions and assist with inquiries and to inform you of policy or service updates. We notify you about new features and rewards and send task reminders and reward notifications when relevant to your use of the service. You may opt out of marketing messages at any time by updating your preferences in the app settings or by clicking the unsubscribe link in emails.
D. For Security and Compliance
We use your information to avoid fraud, abuse, and unauthorized access and to enforce our Terms of Service. We use it to comply with applicable laws and regulations and to prevent abuse of reward systems. We use it to ensure fair play in task completion and to detect and address manipulation or violations. We may share data with law enforcement or regulators when required by law, as described in Section 4.
E. For Analytics and Research
We analyze user trends and behavior to understand how the platform is used and to carry out internal market research. We use this to make new features and services and to optimize reward distribution and music recommendation algorithms. We are able to anonymize or aggregate data for reporting and analysis purposes internally, so that individual users are not identifiable in such analysis.
3. How Do We Secure Your Information?
Protecting your personal information is taken seriously by us, and we have robust protection measures in place to keep your information secure. We regularly review and update our security practices to align with industry standards and emerging threats.
All of your sensitive credit and financial information is securely processed with Stripe, a secure third-party payment gateway. After a transaction, your private information (social security numbers, credit cards, finances, etc.) will never be stored on our servers or systems. Stripe is certified to handle payment data in accordance with applicable regulations.
We use industry-standard encryption techniques, secure authentication techniques, and role-based access control to prevent your data from being misused. Access to personal data is limited to authorized personnel who need it to perform their duties.
Even though we do our best, no form of transmission over the internet or electronic storage is fully secure. We cannot promise total security, although we try our best to keep your information safe. We encourage you to use strong passwords and keep your wallet and account credentials private.
4. Do We Share Information with Third Parties?
We do not sell, trade, or otherwise transfer personally identifiable information to third parties without your specific permission. Your data is not used for third-party advertising or marketing. Nevertheless, we do share your information under the following limited conditions, always with appropriate safeguards:
A. Trusted Third Parties
We may engage third-party vendors and service providers who assist us in operating our business, conducting analytics, providing customer support, or delivering services. These entities are required to maintain the confidentiality of your data and are only permitted to use it for the specific tasks assigned. We choose partners who meet our security and privacy standards.
B. YouTube Integration
When you use our YouTube integration features, we may share limited data with YouTube in accordance with their API terms of service. This may include video playback data, user interaction with the YouTube embedded player, and analytics data for YouTube content, to the extent required for the integration to function and in line with YouTube's policies. We do not share more data with YouTube than is necessary for the features you use.
C. Legal Requirements
We may share your information as needed under applicable law or at the request of public authorities (i.e., court orders, subpoenas, or regulatory investigations). We will disclose only what is legally required and will seek to notify you where permitted by law.
D. Business Transfers
If there is an acquisition, merger, sale of assets, or other corporate reorganization, your data will be transferred as part of the transaction. In these situations, we will notify you by email or prominent notice before your data is subject to a new privacy policy. The successor entity will be required to honor the commitments in this policy or provide you with clear choices.
E. Community and Public Features
Certain features of the app may allow you to make information accessible to all or other users. This may include leaderboard rankings, public wallet activity that is visible on-chain, social sharing options, task completion achievements, and music listening statistics if you choose to share them. When you use these features, the information you choose to share becomes visible to others according to the feature's design. Be careful about what you choose to share in these spaces. You can often control visibility in your account or feature settings.
5. Children's Online Privacy Protection Act (COPPA) Compliance
We are in full compliance with the Children's Online Privacy Protection Act (COPPA). We will not knowingly collect or retain any personal information from anyone under 13 years of age. Our systems and processes are designed with this requirement in mind.
Our website, products, and services are intended only for users 13 years of age and older. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have inadvertently collected information from a child under the age of 13, we will take immediate steps to delete it from our systems.
6. Changing Our Privacy Policy
We may change this Privacy Policy from time to time in an effort to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. When we make significant changes that affect how we use your personal information, we will notify you by publishing the revised policy on this page, by notifying you using the app or email where we have your contact details, and by amending the "Last Updated" date at the start of this document. Using ViewMynte after any revision is taken to be your consent to the new policy. If you do not agree to the updated policy, you may stop using our services and request deletion of your data as described in Section 9.
7. How Long Do We Keep Your Information?
We retain your personal information for as long as is necessary to achieve the purposes listed in this Privacy Policy, unless a longer retention period is needed by law or for legitimate business purposes such as dispute resolution or compliance.
When you join our services, we store and process your data until: you close your account, or you request us to erase your data (in accordance with the laws and regulations binding on us). After account closure or erasure request, we will delete or anonymize your data within a reasonable period, except where we must retain it for legal or regulatory reasons.
Blockchain data is permanently retained on the decentralized ledger and can't be erased by us or any single party. This is a fundamental characteristic of public blockchains. Off-chain data we hold can be deleted in line with your rights and our retention policy.
8. What We Don't Do With Your Data
For clarity, we don't and will never share your information with third parties to use for their own marketing purposes. We do not sell or rent out your data to third parties. We do not reveal your information except as outlined in this policy, and we do not use your data for purposes other than those described in this policy. Your trust is the most important thing to us, and we are committed to maintaining the highest levels of openness and integrity in how we handle your data. We do not use your information for purposes you have not been informed about in this policy.
9. User Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal data. We will honor these rights to the extent required by applicable law. Such rights may include the right to access your data, the right to correct inaccuracies, the right to ask for erasure, the right to limit processing, the right to object to processing, and the right to withdraw consent. In some regions you may also have the right to data portability or to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the below details. We will respond within a reasonable time and may need to verify your identity before processing your request.
10. International Data Transfers
Your information can be transferred to and processed in other nations than your resident nation, such as jurisdictions which have data protection laws which are not identical to those in your country. We have put in place adequate measures (including contractual and technical safeguards where required) to protect your information in international transfers and to ensure it is treated in line with this Privacy Policy.
11. Contact Us
If you have a question, issue, or request regarding this Privacy Policy or our data procedures, feel free to reach out to us. We are here to help and will do our best to address your concern promptly. You can reach us by email at [email protected], through our website at https://www.viewmynte.com, or via the in-app support section. For community and general inquiries you may also use our official channels listed at linktr.ee/viewmynte.
We aim to respond to all questions within 30 days. For urgent matters or account security issues, please indicate that in your message so we can prioritize your request.
We appreciate you choosing ViewMynte — where each connection brings financial empowerment in the decentralized future. Thank you for trusting us with your information.